Acceptable Use Policy
The conduct expected of customers using Desert Dragon colocation, AI compute, and related services. Violations may result in service suspension or termination.
Last updated: 1 May 2026
1. Scope
This Acceptable Use Policy (AUP) applies to all customers of Desert Dragon Data Centers. It supplements customer master agreements and governs the use of colocation, AI compute, network, and related services.
2. Lawful use
Customers shall use Desert Dragon services only for lawful purposes and in compliance with applicable Saudi law and the laws of any jurisdiction in which the customer operates or in which content originates or is delivered.
3. Prohibited activity
Customers shall not use Desert Dragon services to: distribute malware, conduct denial-of-service attacks, distribute child sexual abuse material, engage in unauthorized intrusion, distribute spam, or violate the intellectual property rights of others.
4. Resource use
Customers shall use only the resources contracted for. Power draw exceeding contracted limits, network behaviour disruptive to other tenants, and physical impact on shared infrastructure are not permitted.
5. Security
Customers are responsible for the security of their hosted environments above the colocation/operating boundary. Security incidents that originate from a customer environment must be reported to Desert Dragon SOC promptly.
6. AI compute use
Customers using AI compute services are responsible for the training data, model weights, and outputs generated using contracted GPU capacity. Customers shall not use Desert Dragon AI compute services to develop or deploy systems with the intent to cause harm in violation of applicable law.
7. Investigation and enforcement
Desert Dragon may investigate suspected AUP violations and may suspend service in cases involving immediate operational, legal, or security risk. Persistent or material violations may result in termination.
8. Reporting
Suspected AUP violations may be reported to abuse@dragon-datacenter.com.
9. Changes
We may update this AUP from time to time. Material changes will be communicated to active customers with reasonable notice.